Connect an automation tool

You can connect Syncon One to an automation tool today with the tool's own HTTP-request and webhook steps, using the same API and webhooks as any program. Zapier, Make, n8n, Pabbly Connect, Activepieces and similar tools all have them.

#Sign in

Add a header to each HTTP step: Authorization: Bearer sk_live_YOUR_KEY, with the base address https://synconone.com/api/v1. Make one key for the tool, with only the scopes its flows need.

#Start a flow when something happens

Use the tool's webhook trigger to get an address, then subscribe that address with POST /webhooks and the events you want (see Webhooks). A delivery carries only ids, so add a step that reads the record: for a new customer, GET /people/{data.publicId}. When the flow is switched off, delete the subscription.

If a tool cannot register webhooks, poll instead: read a list newest first, for example GET /people?sort=-created_at&limit=50, and skip the ids it has seen.

#Do something in Syncon One

Each action is one HTTP step: create a customer, add a note, open a ticket, schedule a meeting, reply in a chat. The reference gives the path, method and body for each. Send an Idempotency-Key on creates so a retried step does not make a second record, and show the API's error.message when a step fails.

#Build your own integration

If you make an automation product, you can build Syncon One into it as an app: customers paste their key as the sign-in, your triggers subscribe webhooks, and your actions call the endpoints. Generate a client from the OpenAPI document rather than writing requests by hand.