AI for website sales and support
One intelligent experience for every customer, lead, visitor, conversationcustomer
Syncon One answers questions, understands intent, recommends what matters, qualifies opportunities, books meetings, supports customers and brings in your team when it matters.
The platform
Six surfaces. Open any one: answers, the live floor, the journey, the record, your channels, and the experience on your site.
One conversation, any way in
The same thread, the same customer record, whichever route they take. WhatsApp messages are billed by Meta at their rates, without a mark-up from us.
On your website
Paste your address. We read the page's name, colours and what it says, put the widget on it, and let you ask the agent about your own business.
Brand colours
Sample business. Paste your address above to read your own.
Theme
Corners
The sample business answers from a short script. Read your own site to ask about your business.
AI and your team
One conversation, and whoever it needs. The agent answers, and the moment it should be a person, a person is already there. They read what has been said rather than asking for it again.
Who a conversation can reach. Hover to see each one.
How the hand-over worksAI when it should be
Opening hours, stock, price, policy, a booking. Answered instantly, from your own material, at three in the morning.
Human when it matters
A complaint, a negotiation, a decision with money on it. Your team joins by name with the whole thread already read.
Never twice
Whoever picks it up starts where the customer left off. Nothing is re-asked, nothing is re-explained.
Pick a business, then pick a situation. Every one of these is a path the product takes, not a description of one.
Example
We need help with a restructure. Who would we be working with?
Understands the work required, asks the right qualification questions, introduces the appropriate team and books the first conversation with the context already captured.
What happens
Built by SynconAI
Salesforce, AI and automation implementation for businesses that meet their customers online. Syncon One is the product that work turned into.
Reviews
What teams say after putting Syncon One between their website and their customers.
Draft testimonials, shown by role. The star rating on this site comes from the five verified client reviews published on synconai.com.
Syncon One changed our website from something people browse into something they actually interact with. Visitors get answers, recommendations and a clear next step without waiting for someone from our team.
We started using Syncon One for lead qualification, but it quickly became useful for support as well. One experience now handles both sides without making the customer start again.
What we like most is that the AI does not try to handle everything. When something needs a person, it brings the right team member in and keeps the context intact.
The operator workspace is one of the strongest parts of the product. Our team can see the conversation, intent, customer context and suggested next action without jumping between different tools.
The handoff is what impressed us most. The AI handles the conversation first, and when a person joins, they already know what the visitor asked, what they need and what has happened so far.
Our team can see who is on the site, what they are interested in and which conversations need attention. It gives us much more context before we ever speak to the customer.
We wanted something more capable than live chat without adding another complicated system for the team. Syncon One gives us AI, human conversations and customer context in one place.
We were worried an AI experience would make the website feel less personal. It has done the opposite. Customers get help immediately, and our team joins when the conversation actually needs them.
It feels completely different from a chatbot. The experience moves between conversation, forms, recommendations and booking instead of forcing everything through a little chat window.
The booking experience is much smoother now. Syncon One answers the initial questions, qualifies the visitor and gets the right meeting booked without sending them through several different pages.
Visitors no longer have to hunt through the website for answers. They can ask what they need and Syncon One guides them directly to the right service, information or person.
Syncon One gives us one place for the whole customer journey. A visitor can ask a question, compare options, qualify themselves, book a meeting and speak with a person without leaving the experience.
Start with your content, shape the experience and connect your team. One line on any page to go live.
Start with your website and the material you already approve.
Choose the look, the voice and the actions it can take.
Bring people into the conversation with the whole story in front of them.
The workspace
Every conversation, the customer behind it, and what to do next, on one screen your team already knows how to read.
The workspace your team would run
Look around the workspace on the screen, or press a step and the agent in the corner of this page answers it.
Interactive · read only
Try it yourself The screen is the workspace your team would run, read only and open to anyone. The chat in the corner is the agent your customers would meet: press a step and it answers, the way a customer would see it.
Pricing
Conversations your team answers are unlimited on every plan, including the free one. Every AI capability has a monthly allowance you can read before you pay.
Put an agent on one website and see what it does.
$0Free forever
Start freeS
Includes
One site, one person, your own AI key, and no card.
For a small team answering real volume.
$23per month, billed annually
Save 21%
Start with StarterSEverything in Free, plus
A second website and room to grow into.
Most popular
More AI, more people, and the whole outbound layer.
$79per month, billed annually
Save 20%
Choose GrowthCEverything in Starter, plus
Teams whose agent is answering every day.
Every surface, every channel, and the most AI included.
$160per month, billed annually
Save 20%
Choose ProCEverything in Growth, plus
Multi-site operations that run on this daily.
Enterprise
Procurement, compliance, and volume that needs a conversation.
Nine groups, not one endless list. Anything marked Coming is built into the plan and not yet released: it is never charged for before it ships.
| Feature | Free | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|---|
| AI answersGrounded replies from your own content, with the evidence attached. | Included | Included | Included | Included | Included |
| Agent copilotDrafts, objections and next actions offered to the teammate answering. | Not included | Included | Included | Included | Included |
| Agent policyWhat it may say, what it must escalate, and the fallback when unsure. | Not included | Included | Included | Included | Included |
| Internal AI conversationsQuestions your team asks Ray, and the drafts it writes for them, each month. | Your own AI key | 100 | 500 | 2,000 | Custom |
| AI agent executionsTasks an AI agent carries out on its own — a tool call, a workflow AI step. | Your own AI key | 250 | 1,000 | 2,500 | Custom |
| Web and research callsComingLookups the agent makes on the open web to answer or enrich. | Your own AI key | 20 | 50 | 200 | Custom |
| Bring your own model keyRun on your own provider account and your own contract. How Free runs its AI. | Included | Not included | Not included | Not included | Included |
| Website crawlingPoint it at your site and it learns the pages you choose. | Included | Included | Included | Included | Included |
| DocumentsPDFs and files parsed into answers the agent can cite. | Not included | Included | Included | Included | Included |
| Knowledge gapsThe questions it could not answer, ranked by how often they are asked. | Not included | Not included | Included | Included | Included |
| WorkflowsWhen this happens, do that: assign, tag, prioritise, escalate. | Not included | Included | Included | Included | Included |
| Run historyEvery run, every step, and where one stopped. | Not included | Not included | Included | Included | Included |
Going past an allowance never cuts a visitor off mid-conversation. On paid plans, extra usage draws on prepaid credit — $10, $25, $100 packs at face value that never expire — never an open-ended bill. Free runs its AI on your own provider key. WhatsApp messages are billed by Meta at their rates; SMS and phone calls are not available yet. Nothing is charged per lead qualified or per meeting booked. 26 features are marked Coming and are not billed until released.
Questions
Still unsure? Ask the agent on this site, or start a workspace and see it with your own pages.
Any business that meets customers on a website, from a local practice to a multi-site brand. If people ask questions, compare options, want to chat or call, and need to book or buy, it is built for you.
It answers from your own information, helps them explore the right option, lets them talk by chat or voice, and helps them take the next step: book, buy, request a callback, or speak to someone on your team.
No. Customer details, conversations, bookings and follow-ups live in Syncon One from the start. You can export anytime if you use other tools later.
They ask. Your team sees it, joins by name, and picks up the same conversation, with everything already said still in front of them.
Yes. It uses your content, your tone, and your brand on your site. Visitors should feel they are talking to you, not to a generic chatbot.
Everyone who signs in counts once: one on Free, three on Starter, ten on Growth and twenty-five on Pro. Conversations your team answers are never counted, on any plan.
A visitor is never cut off mid-conversation. Extra usage will be sold as prepaid credit, never as an open-ended bill, and human conversations are unlimited on every plan, including Free. Nothing is charged per lead qualified or per meeting booked.
No. Free is $0 with one website and one person, and runs its AI on your own provider key. Starter is $29 a month with 500 AI conversations included. Paid plans are monthly, and paying annually takes about twenty per cent off.
Open a workspace, add your site, and put Syncon One on a page. You can try the agent on this site first, then see the same experience with your own material.
Get started
One intelligent experience. Every customer.
