Enterprise
Built for teams with more to manage.
Bring customer conversations, AI agents and your team together in one connected workspace.
One enquiry
From the agent, to a person, to the record.
What an enquiry looks like when the agent, your team and your records are one system.
Ray
Answers, and sees it needs a person
Priya asks for annual terms. Ray answers from the pricing page, then hands over the part that needs a commitment.
See it in the demoHannah
Takes it over, already briefed
The handover carries who Priya is, what she asked and what is still open, so nobody asks her twice.
See it in the demoThe record
Keeps what happened
Her company, the lead, the opportunity and the meeting are joined on one customer record.
See it in the demo
Customer context
Everyone works from the same record.
Conversations, companies, leads, opportunities, meetings and tasks sit on one customer, so whoever picks it up next starts where the last person stopped.
- One record per customer, across every conversation
- What the agent understood, kept with the conversation
- Owners and assignment rules for conversations and leads
Governance
You decide what the agent may do.
Agent policy sets the subjects that always go to a person and the things it may never promise. Changes are published deliberately, not edited live in front of visitors.
- Subjects that always go to a person
- Every answer traced to the material it came from
- Roles, with custom roles and field-level permissions on Pro
Operational control
See what ran, and why.
Workflows act on what happens in conversations, and every run keeps its steps, so you can see what was done on your behalf and where anything stopped.
- Triggers, conditions and actions you can read
- A run history for every workflow
- Insights on what the agent answered, handed over and booked
Your systems
It works with what you already run.
Calendars it books into, mailboxes it sends from, and signed webhooks and an API for the rest.
- Google Calendar
- Microsoft 365 calendar
- Gmail
- Microsoft 365 mail
- Signed webhooks
- Public API
- Your own AI provider
Administration
Built to be run by more than one person.
Team access
Owner, Admin, Manager, Teammate and Viewer roles, with two-step sign-in for everyone.
Many websites
Each website with its own agent and knowledge, up to unlimited on Pro.
Your own AI key
On Enterprise the AI can run on your own provider account and terms.
Retention and erasure
Choose how long conversations and files are kept, and erase a person on request.
Talk to sales
Start with one team, then widen it.
Most organisations begin with one site and one team, prove it with real customers, then add the next. Tell us about yours and a person will reply.
Or write directly to contact@synconai.com.
Let's make your next conversation count.
Start free on your own AI key, or talk to Ray first and see how it feels.
Ray
Onyx
Echo
Scout
Kip
Prism
Summit
Halo
Parley
Nimbus