Industries
Every business has a first question.
A patient asking about this week, a buyer asking about eligibility, a parent asking about entry requirements. Different words, same moment: somebody deciding whether you are worth their time.
Avery
Replies instantly
Do you do same-day appointments?
Yes, when there is a slot left on the day. Today there are two, both this afternoon. Would you like me to hold one while we work out what you need?
Answered from Booking policy · updated 4 days ago
They open with
“Am I eligible if I have only been trading for a year?”
Answers from your own criteria rather than guessing, asks the two questions that decide it, and puts a qualified enquiry in front of an adviser with the reasoning attached. Anything it is not certain of, it says so and hands over.
- 01Eligibility answered from your published criteria
- 02Enquiries qualified before an adviser spends time
- 03Every answer traceable to the source it came from
The first question, sector by sector.
The panel above goes into one of these at a time. This is all of them at a glance: what a customer opens with, and the thing that changes once it is answered properly.
SectorThey open withWhat changes
Financial Services
“Am I eligible if I have only been trading for a year?”
Eligibility answered from your published criteria
Healthcare
“Do you have anything this week? It is for my daughter.”
Appointments booked without the phone queue
Professional Services
“We need help with a restructure. Who would we be working with?”
Scope understood before the first call
Technology
“Does this work with the version we are on?”
Documentation answers, with citations
Automotive
“Is the blue one still available, and can I see it Saturday?”
Enquiries answered outside opening hours
Property
“What are the service charges on that one?”
Viewings arranged from the listing page
Education
“Can I apply with my qualifications from overseas?”
Entry questions answered accurately, at any hour
Retail
“Which of these two would suit a beginner?”
Product questions answered before the basket
Home Services
“Do you cover my postcode, and how quickly could someone come?”
Coverage and pricing questions answered instantly
If your customers ask you questions, this applies.
The platform does not know or care what sector you are in. It knows what your business has published, what your team can do, and what this particular customer is trying to achieve.
Experience it
Ask it your own first question.
Whatever your customers open with, put it to the agent on this page and see how close it gets before you give it a single document.
Monday
10:04
The same expectation. A different opening question.
- No sector template
- It learns your business, not a vertical
- Your published criteria
- Eligibility answered from your rules
- Handed over when it should
- Anything regulated goes to a person