# Introduction

> What Syncon One does, how a workspace is laid out, and where to begin.

- Canonical page: https://synconone.com/docs/introduction
- Section: Getting started
- Updated: 2026-10-22

Syncon One puts an AI agent on your website that answers from your own pages and documents, qualifies the people who are worth following up, books meetings on your real calendar and brings in a teammate when a person is needed. Everything it learns lands in the same workspace your team works from.

## What it does

- Answers visitors from your website and documents, and keeps the source of each answer.
- Asks the questions you choose while it helps, and turns the answers into a lead.
- Offers real times from a connected calendar and books the meeting.
- Hands a conversation to your team with a brief, when it should not answer alone.

## How the workspace is laid out

Home shows what is happening and what needs you. Inbox holds every conversation. Websites is where each site's agent is set up: its behaviour, its character, its design, how visitors meet it, a place to test it, and the script to install. Customers, companies, leads, opportunities and meetings are the records the conversations fill in. Settings holds your team, billing, connections and data controls.

## Where to start

Create a workspace, then work down the getting-started checklist on Home. The next three guides follow it in order.

1. [Create a workspace](https://synconone.com/docs/create-a-workspace)
2. [Configure your first agent](https://synconone.com/docs/first-agent)
3. [Test and go live](https://synconone.com/docs/go-live)