# Create a workspace

> Sign up, choose a plan, and follow the getting-started checklist on Home.

- Canonical page: https://synconone.com/docs/create-a-workspace
- Section: Getting started
- Updated: 2026-10-22

A workspace holds one business: its websites, agents, conversations, records and team.

## Sign up

1. Go to [synconone.com/signup](https://synconone.com/signup) and create your account.
2. Name your workspace. You can rename it later in Settings.
3. You land on Home, with the getting-started checklist at the top.

## The getting-started checklist

The checklist on Home tracks what stands between you and a live agent. Each step opens the screen where it is done, and ticks itself when the work is finished.

- **Add a website.** Register the domain the agent will run on.
- **Connect an AI provider.** Only on plans that run on your own AI key. Until one is connected the agent cannot answer anybody.
- **Publish the agent.** Name it and review its company guide.
- **Teach it your content**, **Arrange what visitors meet**, **Decide what to ask** and **Connect a calendar** are optional, and make it better at its job.
- **Send it a test message**, **Install the snippet** and **Go live** finish the job.

## Plans and your AI key

Free runs the agent on your own AI provider key, connected in Settings → AI. Paid plans include a monthly AI allowance, so no key is needed. The [pricing page](https://synconone.com/pricing) lists every allowance.

> **On Free, connect a key first** Without a key the agent cannot reply on Free, so the checklist puts this step second and holds the rest until it is done.